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    FAQ

    Frequently Asked Questions

    Frequently asked questions

    Pricing and Billing

    Choose the Best Package for Your Needs

    Accepted Payment Methods

    At Dust To Diamonds Cleaning Co, we offer competitive pricing for our residential cleaning services, move-in and move-out cleaning, and car detailing services. We offer different package options to fit your budget and needs. Our payment methods include cash, check, and major credit cards.

    Cancellation and Rescheduling Policy

    We understand that sometimes plans change, and we strive to be flexible with our customers. If you need to cancel or reschedule your cleaning appointment, please let us know at least 24 hours in advance. If you cancel within 24 hours, there will be a cancellation fee applied to your account.

    100% Satisfaction Guarantee

    We take pride in our work and want you to be completely satisfied with our cleaning services. If for any reason you are not satisfied with our work, please let us know within 24 hours and we will come back to re-clean the areas you are not satisfied with, at no extra charge.

    Our Company

    Dust To Diamonds Cleaning Co. is your local, residential cleaning service, founded in 2024. Our team of experienced and reliable cleaners will help you keep your home looking its best. We pride ourselves on our attention to detail and our commitment to providing high-quality service to every client.

    Head Office
    Operating Hours

    Port Alberni, BC

    Mon - Fri: 10am - 6pm
    ​​Sat - Sun: 11am - 6pm

     

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